DevOps on Monthly Retainer

You can add as many requests to your queue as you want. We work through them one at a time (Startup) or two at a time (Business). There is no cap on queued requests. Completion depends on scope, dependencies and the agreed delivery capacity.

We first agree scope, capacity, support hours and a start date, then provide the request board. Submit requests anytime. Small, scoped tasks have a target of about 48 hours after work begins; larger work gets an estimate. At the end of the month, your subscription auto-renews. Cancel or pause anytime - no penalties.

Complex tasks are broken into smaller, manageable requests. We'll communicate upfront if something needs to be split. This ensures consistent delivery speed and you always have visibility into progress.

Yes. If you have a slow month, pause your subscription. Your remaining days are banked. When you're ready, unpause and pick up where you left off. No questions asked.

No. You can cancel after the first month. Use the agreed first month to evaluate fit, delivery quality and the recurring workload.

Consulting can be hourly, project-based or recurring. Our retainer has a monthly price and a queue with agreed active-request capacity. A bounded project has its own deliverables, acceptance checks and quote. Cloud costs, third-party tools and work outside scope remain separate.

Our Startup plan is $2,999 per month with one active request at a time, and our Business plan is $4,999 per month with two active requests at a time. Both include unlimited queued requests, a small-task delivery target of about 48 hours, and senior engineers. Confirm support hours, task scope and a start date before subscribing.

A retainer provides agreed delivery capacity across the DevOps work in scope. A full-time hire provides an internal role with responsibilities and availability set by your employment arrangement. Compare workload, institutional knowledge, decision ownership, staffed coverage and total cost; a queue is not equivalent to a full-time employee.

Yes. If you pause mid-month, your remaining days are banked. When you resume, you pick up exactly where you left off with no days lost. There is no hourly billing and no penalty for pausing during a slow month.

Yes. You can upgrade from Startup to Business when you need two requests handled in parallel, or downgrade when things slow down. Changes take effect on your next billing cycle, so you are never locked into a tier that no longer fits your workload.

We assign senior DevOps engineering to the agreed scope. Confirm the responsible engineer, access, communication and handover arrangements before work starts. Keep configuration and runbooks in your repositories so operating knowledge remains with your team.